PRIVACY POLICY
Last Updated: May 1, 2025
This Privacy Policy describes how Ignite Debt Relief (“Company,” “we,” “us,” or “our”), a California-based debt relief services company, collects, uses, discloses, and protects information you provide when you visit our website or contact us. By using our website or submitting information to us, you agree to the terms described herein.
1. Information We Collect
1.1 Information You Provide Directly
When you fill out our contact or consultation request form, we may collect:
- ›Your full name
- ›Phone number
- ›Email address
- ›Estimated debt amount or range
- ›Any message or description of your financial situation you choose to share
- ›Your TCPA consent acknowledgment
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- ›IP address and general geographic location
- ›Browser type and version
- ›Operating system
- ›Pages visited and time spent on each page
- ›Referring URL
- ›Device identifiers
1.3 Cookies and Tracking Technologies
We may use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our site, analyze traffic patterns, and improve our services. You may disable cookies through your browser settings, although some features of the site may not function properly as a result.
2. How We Use Your Information
We use the information we collect for the following purposes:
- ›To respond to your inquiry and provide a free consultation
- ›To determine potential eligibility for our debt relief programs
- ›To communicate with you via phone, email, or text message (with your consent)
- ›To comply with applicable laws and regulations
- ›To analyze and improve our website and services
- ›To protect against fraud and unauthorized activity
- ›For internal business operations and record-keeping
3. TCPA Consent and Communications
By submitting a form on our website and checking the TCPA consent box, you expressly consent to be contacted by Ignite Debt Relief and its authorized partners via telephone, email, or text message — including through the use of autodialed or pre-recorded technology — at the number(s) and email address(es) you provide. Consent is not a condition of purchase or program enrollment.
You may opt out of communications at any time by replying “STOP” to any text message, clicking “Unsubscribe” in any email, or contacting us directly at info@ignitedebtrelief.com. Standard message and data rates may apply.
4. Sharing of Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- ›With service providers who assist us in operating our business (subject to confidentiality obligations)
- ›With affiliated debt relief program partners, only with your consent
- ›As required by applicable law, court order, or governmental authority
- ›To protect the rights, safety, or property of our company, clients, or others
- ›In connection with a merger, acquisition, or sale of business assets (with notice to you)
5. California Privacy Rights (CCPA)
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:
- ›Know what personal information we have collected about you
- ›Request deletion of your personal information, subject to certain exceptions
- ›Opt out of the sale of your personal information (we do not sell personal information)
- ›Non-discrimination for exercising your CCPA rights
To exercise any of these rights, please contact us at info@ignitedebtrelief.com. We will respond to verifiable requests within 45 days as required by law.
6. Data Security
We implement commercially reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@ignitedebtrelief.com so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
